We apologize for any inconvenience, but we will be closed during the New Year holidays as detailed below.
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Closed: 5/3 (Wed) - 5/7 (Sun)
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*We are generally closed on public holidays and weekends, as shown on the regular calendar.
◎ Customers who plan to order products
You can still order products through our official website (this site) even during the closure period.
Please note that orders placed before 10:00 on Tuesday, May 2nd will be shipped the same day, but orders placed after 10:00 will be arranged for shipping on Monday, May 8th after the holiday period ends .
◎ Seminar application and hosting
Applications for seminars can be made at any time, regardless of holiday periods.
Please note that there will be no live online seminars during the closure period, so please check with us if you have purchased an annual pass or other such subscription.
https://kokokara.online/categories/future
◎Inquiries
Please note that we will not be able to respond to inquiries via email or phone during our closure.
Please note that we will respond to inquiries by email in order of receipt from Monday, May 8th after the holiday period ends.
◎Returning products, etc.
Please note that the fee will end after you receive the rental item. Please note that you will not be able to receive the item from 5/3 to 5/7, so the rental fee will be charged. Please arrange for the item to arrive at our office by 16:00 on 5/2.
We apologize for any inconvenience this may cause and appreciate your understanding.