Thank you for your continued patronage of Realine products.
We would like to inform you of our Golden Week holiday period this year.
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Closing period:
5/3 (Fri) - 5/6 (Mon)
*We will also be closed from Saturday, April 27th to Monday, April 29th.
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- Customers who plan to order products
You can still order products on our official website during the closure period.
Please note that orders placed before 10:00 on Thursday, May 2nd will be shipped the same day, but orders placed after 10:00 will be arranged for shipment on Tuesday, May 7th after the holiday period ends, so please be careful if you are in a hurry.
*Depending on the number of orders placed during the holiday period, we may not be able to ship on the 7th. We will ship in order of receipt, so we appreciate your understanding.
- Seminar application and hosting
Applications for seminars can be made at any time, regardless of holiday periods .
There are no plans to hold LIVE online seminars during the closure period, so please check if you have already signed up for an unlimited learning plan, etc.
https://kokokara.online/categories/future
- Contact Us
Please note that we will not be able to respond to inquiries via email or phone during our closure.
Please note that we will respond to inquiries by email in order of receipt from the end of the holiday period on Tuesday, May 7th.
- Returning products, etc.
The charge for returning rental items will end after you receive them. Since you will not be able to receive items from 5/3 to 5/6, rental fees will be incurred. If you would like to return the items before the holiday period, please arrange for them to arrive at our office by 16:00 on 5/2.
We apologize for any inconvenience this may cause and appreciate your understanding.