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Golden Week holiday information
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We apologize for any inconvenience, but we will be closed during the period listed below.
- Closing period
Friday, April 29th , 2022 (National Holiday) - Sunday, May 1st / Tuesday, May 3rd - Thursday, May 5th
- Customers ordering products
Orders received by 10:00 AM on Thursday, April 28 , 2022 will be shipped the same day. Orders placed after 10:00 AM will be shipped on Friday, May 6 , after the holiday, so please note this if you are in a hurry.
- Receiving rental items and other items
Rental items and other packages arriving after 3:00 PM on Thursday, April 28th , or after 3:00 PM on Monday, May 2nd will be available for collection after the holiday period.
Please be careful when returning the rental item, as you will not be able to stop the recurring charges for the rental item during the period when you are unable to receive it.
- Seminar application
Applications for seminars can still be made during the closure period, so please complete the application process via the KOKOKARA online site.
- Contact Us
For inquiries by email or phone
We are unable to respond during the holiday period,
If you are in a hurry, please contact us before 4:00pm on a business day.