We apologize for any inconvenience, but we will be closed during the period listed below.
- Closing period
Tuesday, December 28 , 2021 -
Until Tuesday, January 4 , 2022
- Customers ordering products
Orders received by 10:00 AM on Monday, December 27 , 2021 will be shipped the same day. Orders placed after 10:00 AM will be shipped after the holiday on Thursday, January 6 , so please note this if you are in a hurry.
- Receiving rental items and other items
Rental items and other packages that arrive after 3:00 p.m. on Monday, December 27 , 2021 will be available for collection on Wednesday, January 5 , after the holiday.
Please be careful when returning the rental item, as you will not be able to stop the recurring charges for the rental item during the period when you are unable to receive it.
- Seminar application
Applications for seminars can still be made during the closure period, so please complete the application process via the KOKOKARA online site.
- Contact Us
We will not be able to respond to inquiries via email or phone during the holidays, so if you have an urgent request, please contact us by 4:00 p.m. on Monday, December 27th .