About the product shipping schedule due to the year-end and New Year holidays

年末年始休業に伴う商品発送スケジュールについて
We are sorry for the inconvenience, but we will be closed during the year-end and New Year holidays as described below.
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Period: December 28 (Wednesday) to January 4 (Wednesday)
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■Customers ordering products
Orders placed after 10:00 am on December 27th (Tuesday) will be shipped from January 5th (Thursday) after the holidays.
In addition, it is possible to accept orders from the official website even during the holiday period.

■ Shipment and return of rental products
Rental products will be shipped from the 5th (Thursday) as well as the products.
In addition, we will receive it from the 5th (Thursday) regarding the return. Please note that after receiving it, it will be a procedure to end the continuous billing.

■Customers who have registered for seminars
Applications for seminars are available 24 hours a day, regardless of holidays.

■Customers making inquiries
Please note that we will not be able to respond to inquiries by e-mail, telephone, fax, etc. during the holiday period. Regarding emails, we will reply in order from the end of the holiday period.
You can also contact us by phone from 9:00 am on the 5th (Thursday).

We apologize for any inconvenience and thank you for your understanding.

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