Thank you for your continued patronage of Realine products and participation in our seminars.
As 2023 is almost over, please see below for our year-end and New Year holiday period.
I will guide you.
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Closing period
12/28 (Thu) - 1/4 (Thu)
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◎ Customers who plan to order products
You can still order products on our official website during the closure period.
Please note that items for which orders and payments are confirmed by 10:00 on Wednesday, December 27th will be shipped the same day, but items ordered after 10:00 will be arranged for shipment on Friday, January 5th after the holiday period ends, so please be careful if you are in a hurry.
*Depending on the number of orders received during the holiday period, we may not be able to ship your order on the 5th. We will ship your order in order of receipt, so we appreciate your understanding.
◎ Seminar application and hosting
Applications for seminars can be made at any time, regardless of holiday periods.
Please note that there will be no live online seminars during the closure period, so please check with us if you have purchased an annual pass or other such subscription.
https://kokokara.online/categories/future
◎Inquiries
Please note that we will not be able to respond to inquiries via email or phone during our closure.
Please note that we will respond to inquiries by email in order of receipt from Friday, January 5th after the holiday period ends.
◎Returning products, etc.
The charge for returning rental items will end after you receive them. Since you will not be able to receive items from 12/28 to 1/4, rental fees will be incurred. If you wish to return the items before the end of the year, please arrange for them to arrive at our office by 16:00 on 12/27.
We apologize for any inconvenience this may cause and appreciate your understanding.
If you have any questions, please contact us at info@realine.info.